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How We Keep Your Information Safe

Your account, deposits and withdrawal history stay protected at paragon77.

What we collect and whyHow we use your dataYour account control rightsContact us anytimePayment data security
paragon77 How We Keep Your Information Safe
REACH US DIRECTLY

How to Exercise Your Privacy Rights

You can request access to your data, ask us to correct information, or request deletion at any time. We answer privacy requests within seven business days.

Email Support Send privacy requests to our support inbox. Include your account email and the specific request. We respond within seven business days with details of how we hold your information.
Live Chat Open the chat window in your account lobby to speak with support. Available daily from 08:00 to 23:00 (Indonesia Standard Time). Ask about your stored data or request corrections.
Account Settings Update your personal details directly in your account profile. Your name, phone number and email can be changed anytime from the Settings tab before you deposit.
SECURITY AND CONTROL

How We Handle Your Data Day to Day

Your password, payment details and betting history are encrypted the moment you enter them. We use secure socket layer (SSL) technology on all pages where you log in or deposit.

Encryption

All personal and payment data is encrypted using SSL 256-bit technology. Your DANA, OVO, GoPay and QRIS details are never stored in plain text. Encryption protects you from interception when you deposit or check your balance.

Withdrawal Verification

When you withdraw, we confirm your identity and verify that the receiving payment method matches the one you used to deposit. This prevents unauthorized transfers and keeps your funds secure.

Data Retention

We keep your account data while you play, and for two years after closure for compliance and fraud investigation. You can request deletion of non-essential personal data at any time, subject to local legal requirements.

Cookie Consent

We use cookies to remember your login, track site performance and prevent fraud. You can manage cookie settings in your browser. Essential cookies cannot be disabled; optional cookies you control.

Third-Party Sharing

We share your data only with payment processors, fraud-prevention services and legal authorities where required by law. We never sell your information to marketing firms or advertisers.

Data Access Request

You have the right to request a full copy of your personal data held by paragon77. Submit your request via email or live chat and we'll send a CSV file within ten business days.

Your Privacy Questions, Answered

We collect your name, date of birth, email address, phone number and physical address to verify your identity. When you deposit, we also collect details linked to your DANA, OVO, GoPay or QRIS payment method. This information is required to comply with anti-fraud and account-verification standards.

No. Your payment method is verified during withdrawal but not permanently stored in our system. The next time you deposit, you enter your payment details again. This reduces the risk of unauthorized transactions.

Yes. Email our support team or use live chat to request your complete data file. You'll receive a CSV export showing your account information, betting history, deposits, withdrawals and any notes we've recorded. We send it within ten business days.

We retain your data for two years after closure to investigate disputes, prevent fraud and comply with local regulations. After two years, your account information is archived and then permanently deleted. You can request early deletion of non-essential personal data.

Only our fraud-prevention team, customer support staff and account-verification specialists access your data when needed. All access is logged and monitored. Third parties such as payment processors only see the minimal data required to complete your transaction.

Change your password immediately and contact support via live chat or email. Include your account email and the date you noticed unusual activity. Our security team will review login history and help you regain full control within one business day.

Yes. You can disable non-essential cookies in your browser settings — look for Cookie Preferences on our site. For marketing emails, unsubscribe using the link in any email we send, or ask support to remove you from our mailing list immediately.